Get in touch with our team
Our support team is ready to help with account questions, verification, deposits, withdrawals, technical issues or general feedback. Reach out any time for quick assistance or detailed account help; we can guide you through verification steps, payment queries and promo eligibility. Use live chat for immediate answers, or email us for longer requests. We monitor inquiries daily and work to resolve account-related issues promptly.
| Department | Contact |
|---|---|
| Customer support | [email protected] - Live chat and email for account and payments; response within 2 hours |
| General enquiries | [email protected] - General site questions and business enquiries; Mon-Fri response |
| Affiliate enquiries | [email protected] - Partnership, tracking and promo requests; dedicated team reply within 48 hours |
| Phone | +1 347 682 1943 - Phone support for urgent account issues |
| Working hours | 24/7 live chat; email monitored daily, phone Mon-Fri 09:00-18:00 |
Contact by email
Email is the preferred contact method for detailed requests, account-related issues, or cases that require explanations or documents. Please send your query to [email protected] with a clear subject line and up-to-date contact details so we can respond without delays. Attach any relevant documents and include your account ID to help us resolve your request faster.
Submit your enquiry
Name <label style="font-size:14px;color:#222;"> Email <input name="email" type="email" required style="width:100%;margin-top:6px;padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;" placeholder="[email protected]"></label><label style="font-size:14px;color:#222;"> Message <textarea name="message" rows="6" required style="width:100%;margin-top:6px;padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;" placeholder="How can we help?"></textarea></label><button type="submit" style="align-self:flex-end;padding:10px 18px;background:#c41f1f;color:#fff;border:none;border-radius:6px;font-size:14px;cursor:pointer;"> Send message</button>Response Time
Most support inquiries are answered within one business day. For routine requests like account questions or payment checks we usually reply faster, while more complex issues, such as detailed verification or account investigations, may take longer depending on their nature. We will keep you updated throughout and aim to resolve every case as quickly as possible.
Feedback
We'd love to hear your feedback, suggestions, or ideas to improve the site. Share what you like, what's unclear, or any feature requests and our team will review every message carefully. Your input helps us prioritise fixes, refine promotions, and improve the overall experience. Thank you for helping us make the site better for all players.